I have said it before, but this time it is official. We are through. We can not keep going like this, it just isn't healthy for either of us.
See- this is what I was talking about the last time I sent you one of my
You give me stuff to feed to my family AND good customer service, I give you money. It was working for a while. But you keep on falling short, and I think I deserve better. You do too. There are lots of really great people out there who don't care if you treat them like street trash, just not me. It's not that I don't think you are a great grocery, it's just that we are not good together. I'm sure you will still have other shoppers, and in time you won't even notice that I am gone.
I'm moving on. I'm a Marsh girl now. They do this thing, oh this amazing thing that makes my toes curl up. When they put a price on an item- listen close- the item actually rings up for that amount. AND, instead of mailing me booklets of coupons that won't work when I go to use them (in turn having the cashier grill me like a criminal)- they just don't send them to me. That is what I prefer. Don't tease me and then throw me to the curb like day old trash. The real topper is this- they actually staff baggers that are there all.the.time and after they bag up my purchases- they offer to help me to my car. It's amazing. Not that you weren't amazing to me for a while- just not ever like this.
Yes- I know that their prices are higher. Actually a lot higher on most of their items. But this is what I am saying. I would rather give them extra money than to have to come back into your store- it has come to that.
So there you have it. The straw that broke this shoppers back was the love note that YOU printed and mailed to ME saying that if I bought two of your cartons of ice cream that you would give me $.70 off. Did this justify the $5 I spent on the ice cream? No- but I bought it because at least I could save the $.70. And then when you scanned said love note you handed it back to me and said it wouldn't work. This happened again with the free bag of chocolate chips your lured me in with, and then again with the $1 off produce if I bought something or other. I'm done. But you should be proud of yourself- you saved the company seventy whole cents. Nevermind that I spend $100-$150 PER WEEK on groceries. Yeah- nevermind that. Seventy Cents was completely worth it.
I'm sorry for having my little tantrum at your checkout lane by the way. I hope you weren't embarrassed as I began chucking packages of bacon and boxes of frozen vegetables back at you saying you could just keep them then. It was everything I could do to restrain myself from shoving the entire cart of groceries through your front window- so all in all I think it turned out well.
Oh- and stop sending your weekly letters to my home. They are just painful reminders of what we had, and what will never be again.
The crazy nut lady with all the kids and the fistfull of coupons who you will never see again- probably